The strength of our implementation practice lies in our highly qualified and experienced Business and Technology specialists. RIA is focused on establishing its professional services team as one of the top resources in North America for Healthcare Pricing and Billing. Our team members have developed extensive knowledge of the healthcare industry through successful implementations for some of the largest healthcare payers and are dedicated to providing the best solution for each client. RIA is developing tools that accelerate revenue management product implementations. Examples are –automated testing tool and large scale data generation tools for activities like performance testing.
We create solutions centres, which offers world-class application support, thus reducing the overhead of on-site resources. With economies of scale, this provides the opportunity to receive a high level of expertise, while paying only for what the utility needs. The Solutions Centre helps to analyze the most difficult issues and respond with documentation. This resolves the issue while it aids the utility staff also, to understand the process of resolution.
Our testing experts support business and IT teams to write test strategies, scenarios, and scripts. They assist in both functional (SIT, UAT etc.), as well as non-functional testing (Performance testing, Usability testing, Security testing, Automated regression testing, Configuration testing etc).
In order to remain agile and competitive, it is important to drive continuous process improvement. RIA business experts and solution architects, at the high end of the experience scale, help Healthcare Payers to do things better and smarter. We assist clients in facing business challenges by working with client leadership to vet options and solutions.
Effective cloud strategies are key to the digital transformation journey and next-generation Healthcare Product innovation. The need of the hour is to change from paper-based manual processes to digitalization, with simple and mini-processes. This leads to efficiencies and better business decision capabilities by mining and understanding the digital data, helps to spot trends and craft strategies for continuous improvement. The process is crucial to revenue optimization, profitability, predictability, and higher levels of customer satisfaction.
